Cancellation Policy
PRO GYM · Last updated on 6 October 2026
This Cancellation Policy applies to memberships and services purchased from PRO GYM (a proprietorship firm, proprietor: Pranav Patil), whose registered/operational office is at Kalamba Rd, Dadu Chougule Nagar, Survey Nagar, Kolhapur, Maharashtra 416007, India, including memberships bought or renewed online on our website progym.co.in. PRO GYM believes in helping its customers as far as possible, and has therefore a fair cancellation policy. Under this policy:
Cancellation by the member
- Before the membership starts: you can cancel a new or renewed membership any time before its start date. The full amount paid is refunded as per our Refund Policy.
- After the membership has started: the membership can be stopped on request, but fees for the current period are not refunded.
- Payment links: an unpaid payment link can simply be ignored — it expires automatically and nothing is charged.
How to cancel
Send a cancellation request by phone, WhatsApp or email (details below), or tell the front desk at the gym, with your name and registered mobile number. We will confirm the cancellation within 2 working days.
Membership freeze
If you are unable to train for a period because of a medical reason or travel, you may request a freeze instead of cancelling. Freezes are approved at the gym's discretion and extend your membership end date by the frozen period.
Cancellation by PRO GYM
- We may suspend or cancel a membership for breach of our Terms & Conditions, such as misconduct or damage to property. No refund is given in such cases.
- If PRO GYM has to close for an extended period for reasons within our control, members will receive an extension of their membership for the closed period or a pro-rata refund.
Contact us
PRO GYM
Kalamba Rd, Dadu Chougule Nagar, Survey Nagar, Kolhapur, Maharashtra 416007
Phone / WhatsApp: +91 87966 55176
Email: progymkop@gmail.com